Privacy Policy

A clear outline of how PixelLabs may handle information.

This policy explains the kinds of information PixelLabs may collect, how that information may be used, and the choices available to users.

Overview

PixelLabs respects your privacy and aims to handle personal information in a straightforward and transparent way. This Privacy Policy explains what information may be collected through the PixelLabs website and related products, how it may be used, and how you can contact us with questions.

By using the website, you acknowledge that information may be collected and used as described in this policy.

Information We May Collect

Depending on how you interact with PixelLabs, we may collect personal information such as your name, email address, messages you send to us, and any information you choose to provide through contact forms, support requests, or direct communication.

We may also collect technical and usage information such as browser type, device information, pages visited, approximate location derived from IP address, referral source, and interactions with the website or our products.

How We Use Information

PixelLabs may use collected information to operate and improve the website, respond to enquiries, provide support, understand how visitors use our products, maintain security, and develop new features or services.

Information may also be used for internal analysis, performance monitoring, troubleshooting, and communication related to updates, changes, or requests you have made.

Cookies and Analytics

The website or related products may use cookies, analytics tools, or similar technologies to understand usage patterns, improve performance, and support a smoother user experience.

If analytics or advertising technologies are used, they may collect information about device activity, browsing behaviour, or interactions with content. Browser settings or device-level controls may allow you to limit some of these technologies.

Third-Party Services

PixelLabs may use third-party services such as hosting providers, analytics platforms, payment services, email tools, or advertising partners to operate the website and related products.

Those third parties may process information on our behalf or according to their own privacy policies. PixelLabs is not responsible for the privacy practices of external services you choose to access through third-party links or platforms.

Data Sharing

PixelLabs does not sell personal information as part of its normal website operations. Information may be shared with service providers where reasonably necessary to host, operate, secure, analyse, or improve the website and related products.

Information may also be disclosed where required by law, to respond to legal processes, or to protect the rights, property, or safety of PixelLabs, users, or others.

Data Retention and Security

We aim to keep personal information only for as long as reasonably necessary for the purposes described in this policy, including support, operational, legal, and security needs.

PixelLabs takes reasonable steps to protect information from unauthorised access, misuse, loss, or disclosure. However, no internet-based system can be guaranteed to be completely secure.

Your Choices

You may choose not to provide certain personal information, although doing so may limit access to some features, communications, or services.

If you wish to enquire about personal information you have provided to PixelLabs, or request correction or deletion where appropriate, please contact us using the email address below.

Updates to This Policy

PixelLabs may update this Privacy Policy from time to time to reflect changes to the website, products, legal obligations, or data practices. Any updated version will be published on this page and will take effect once posted.

Contact

If you have questions about this Privacy Policy or how PixelLabs handles information, please email info@pixellabs.co.nz.